Google Reviews

Great customer service. Every testing was done within the promised lead time & cost-effective. Great resource for testing.

Response from the owner

Thanks for the note, looking forward to more testing in the future

My company needed to have testing done on new plastic film and the responsibility fell on me to get it done. I was referred to Mr. Bryant who was extremely helpful. He offered technical advice and had a proposal in my hands within the hour. Labthink performed the testing well within their promised lead time and at an affordable price. They exceeded any expectations I had before I picked up the phone to contact them. I'll be back.

Customer service was great. I had multiple samples that needed testing, and Labthink was very helpful, and provided fast and accurate testing.

Labthink provides not only great customer service, but also a high level of expertise and understanding of industry needs. They are a great resource for testing solutions.

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Response from the ownera week ago

Thanks Lee, glad we could help out

Labthink's team provides excellent service on our ASTM E96 testing requests. We got all the quick technical replies from Labthink. Their professional supports let our projects moving forward accordingly. We will continue to seek to run ASTM testings from Labthink.

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Response from the owner4 days ago

Thanks for the note Sam, we hope we can continue to be a resource in the future

Great customer service. Equipment works great. No complaints.

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Response from the ownera week ago

Hi Niko, thanks for the review!

Labthink has been an excellent resource for laboratory testing equipment needs. Their sales team is friendly and builds helpful rapport for our specific business needs, and their on-site technical support for calibration/repair exceeds expectations. Their solutions are highly recommended.

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Response from the owner3 months ago

Thanks Jake, glad we could help

Its been an absolute pleasure working with Labthink- we have purchased two of their WVTR testers, which are great products. The service and support is top notch, and they are always very responsive with any questions or concerns. Highly recommend!

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Response from the owner2 months ago

Thanks for the note A J, glad we could be a resource

When we started exploring lab sealers, we discovered how a lot of people don't want to work with you, not returning emails or calls and then Labthink stepped forward and continued the dialog and their communication was awesome which is one …More

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Response from the owner3 months ago

Thanks for the feedback Ken

In our Texas plant we needed to come up with a custom seal testing machine to seal 22 mil polyethylene. I reached out to Martin Bryant at Labthink for help. They were able to quickly customize a machine for us which has worked perfectly …More

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Response from the owner3 months ago

Thanks for the review Daniel

Labthink designed and built a custom testing fixture to suit our needs and gave great remote support for installation and training. Great customer service; rapid response to questions.

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Response from the ownera month ago

Thanks so much Christina, glad we could help with your customization.

I work with Andrew Knuepfer @ Labthink for lab tests. Andrew is so nice and friendly to support our projects, with quick reaction and response. With a systematic testing lab, Labthink service is of good quality and reliable outputs.

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Response from the owner3 months ago

Thanks Zheng

I have worked with the people at LabThink for several years now and find them extremely helpful. Testing is always on time and very dependable. They also offer a very diverse line of flexible packaging testing machines that are easy to operate, affordable and reliable. Thank you LabThink for all your help!

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Response from the owner3 months ago

Glad we could help John

Martin and team did a great job from start to finish. From initial contact to delivery, install, and maintenance, the team at Labthink has been very responsive delivering great service and equipment.

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Response from the owner3 months ago

Hi Brady, we appreciate the review and thank you for your business

Labthink not only performed a customized test, the testing was accomplished on time and the results were accompanied by clear , concise report.

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Response from the owner3 months ago

Thanks Mike

Great customer service and technical support. We are still in the process of installation, I will updated my review when I have more details.

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Response from the owner3 months ago

Thanks for leaving a note Andres